The voice of the energy industry

Electricity switching slows during lockdown

Latest electricity switching figures from Energy UK – published today – show that over 410,000 customers switched supplier in May – down by 15% on May last year.

The latest numbers also reveal that in the first five months of the year, nearly 2.5 million customers have moved to a new supplier, a 5% decrease when compared to the same period in 2019.

Audrey Gallacher, Energy UK’s interim chief executive, said:

“While it is not surprising that switching levels are slightly down during the lockdown, there will be many people who will face financial difficulties as a result of the pandemic, so it is important to remember there are ways you can save money on your energy bill, either by checking you are on the right deal with your current supplier or by shopping around. More importantly, I’d encourage everyone to make sure that your homes are energy efficient which is the best way to keep your bill down for the longer-term and also help the environment.”

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