As people prepare for the cold winter ahead, new research reveals 3.6 million households in Great Britain are eligible for assistance from their energy supplier. The findings from Home Heat Helpline (0800 33 66 99), also outline local authorities throughout Britain that have the largest number of qualifying households.
This Small Business Saturday, the energy industry have made fresh commitments to help micro business customers.
In response to the Financial Conduct Authority and Ofgem finding no evidence of wholesale gas market manipulation Energy UK said:
“Energy UK and its members are pleased that the FCA and Ofgem have concluded that there is no evidence of market manipulation. When this problem first arose, our members put out statements confirming they were not involved.
In response to Which? research on consumer trust, Energy UK said:
"Rebuilding public trust in the market and improving customer service is incredibly important and high on each company’s agenda. Energy companies have been working hard on making energy bills clearer, making it simpler to switch between energy suppliers and reducing the number of tariffs, so people find the best deal for them.”
In response to today’s annual energy statement, Energy UK said:
The Energy UK Annual Conference is being held at a critical time for UK energy policy. Our one day conference – with discounted rates for members – brings together the key figures in the industry.
The energy industry is in the spotlight like never before and issues such as domestic energy prices and news on new nuclear generation are dominating the news.
We have brought together a top line up of speakers and key industry figures for a one day conference to discuss the key issues facing the energy industry. And all set against the backdrop of the strong emotions and high politics surrounding bills and build.
Following the release from DECC earlier today Energy UK said:
“We need to be upfront and honest about the costs involved in ECO. Publishing these figures regularly is crucial so everyone can see the price they pay and what they are getting for their money. While the latest figures are in line with the initial impact assessment - we also know it is still relatively early days and costs could go up significantly over the lifetime of the scheme as the mix of measures installed in consumers’ homes changes.
In response to DECC's initial agreement on new nuclear power station at Hinkley, Energy UK said:
"It is good news for the UK and British customers that new nuclear is going ahead. There is a clear need to build new power stations and nuclear represents clean, reliable energy and jobs both during the build and while the plant is running.
In response to national Grid’s final proposals consultation on Demand Side Balancing Reserve and Supplemental Balancing Reserve, Energy UK said:
