An independent report published today says urgent action is required by all energy companies, regulators and government as well as price comparison websites (PCWs) - with support from consumer groups and charities – to better identify customers in vulnerable circumstances and improve the help and support given to them.
Energy UK’s latest electricity switching figures, published today, reveal that over 660,000 (668,371) customers moved to a new supplier last month, up by 34% on April 2018 and the highest number ever recorded.
Responding to the Labour Party news release announcing radical plans to install solar panels on two million homes and take the national grid into public ownership, Energy UK's chief executive, Lawrence Slade said:
Responding to the Daily Telegraph's article today on Labour's energy policy paper on renationalisation, Energy UK's chief executive Lawrence Slade said:
The latest results of Energy UK’s Safety Net Audit, show that all of the participating suppliers achieved the highest standard possible - and for the second year running.
Energy UK today publishes its Future of Energy report, setting out a way forward for the sector to deliver better for its customers as advances in technology and the vital need to decarbonise our economy transform the way we use, generate, store and transport energy.